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  Tel:  +33 153 669 515
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A late change fee will be charged to all transfer or hourly reservations changed or cancelled within the minimum stated time and prior to the scheduled pick up time in the city of service. Similarly a late cancellation fee, corresponding to the applicable base transfer rate applies, and for hourly service, the change or late cancellation fee is equal to the hourly minimum.

This hourly minimum applies to all reservations where the pick up location is within a radius of 20 miles / 30 km from the local main city area or its close suburb, when ever Edward Limousines or its representative has a garage / a base there. The local main city area is defined as within 20 miles / 30 km of the city center. All services outside the local main city area may be assessed the actual drive time to/from the pick-up location from Edward Limousines or its representative’s garage or base, plus the applicable extra miles or km charge to and from garage or base, corresponding to the type of vehicle used.

A no show fee equal to the hourly minimum or base transfer, as applicable, for the confirmed vehicle plus airport fee, fuel surcharge, tolls, and parking, if applicable, will apply should the passenger fail to cancel or meet the chauffeur at the designated pick up location for all reservations. To avoid a no show fee, please make sure you call our international operational center at +33 153 669 515 before leaving your pick-up location, in case you experience some difficulty locating your chauffeur. Leaving the pick-up location without notifying Edward Limousines will result in a no-show fee.

To avoid either a late cancellation or no show fee, the reservation(s) must be cancelled in accordance with our cancellation policy, i.e. for sedans and vans more than 24 hours prior to the local booking time for North America and Western Europe, more than 48 hours for the rest of the world. For mini-coaches, coaches and specialty vehicles, please consult us, as the cancellation period may be extended and may vary from one location to another.

All changes must be notified in a written form and are subject to a written acknowledgement from the part of Edward Limousines to be taken into consideration. Within that 24 or 48 hour period when the cancellation

NB: All “Special Event” Change and Cancellation Policies supersede standard Change and Cancellation Policies.

Garage-to-Garage or Base-to-Base charges are calculated by applying the applicable hourly rate starting from the time the chauffeur departs the garage to begin the service till the time when the chauffeur ends the service and returns to the garage. Please double check with us the minimum of billable hours applicable according to your destination and the type of service required. Please be aware that the actual billable hours may exceed the minimum hourly which may have been provided in the estimate you might have required. Beyond the radius of 20 miles / 30 km from Garage or Base, a kilometer charge will most likely apply.

    1. Arrival Airport Transfers
    Wait time is charged for airport arrival transfers after a grace period which may vary from 15 to 30 minutes, according to the location:
    - from the time of landing on transatlantic or intercontinental flights
    - from the Estimated Time of Arrival (ETA) on national and continental flights
    Beyond the grace period, wait time beyond fifteen (15) or thirty (30) minutes will incur the transfer base charge plus the hourly charge prorated per increments of thirty (30) minutes.
    2. On all other occurrences, the grace period is of fifteen (15) minutes, and wait time will be charged by increments of thirty (30) minutes.

Customers are allowed to make as many stops along the way as they require. Each stop will be charged beyond the transfer rate at the hourly applicable rate plus applicable extra miles or km if applicable. Kindly try to inform us ahead of time about your itinerary, for logistics reasons, so that we may plan ahead and keep your car and chauffeur available for you, as per your requirements.

Certain charges that are in addition to base rates. This includes when applicable, chauffeur’s meals and hotel, extra greeter fee, parking, port fee, telephone and tolls, entry tickets, as well as any other special request or out of the pocket expenses.

Rates quoted prior to service are only an initial estimate of the cost of services reserved, based on the information provided at the time of the initial enquiry. Variables such as wait time, extra hours and distance, night surcharge, Sunday and local Holiday surcharge and/or additional services rendered may change the final price.

Any quoted rate is based on the exchange rate in effect at the time of booking. The final bill will be calculated using the exchange rate in effect at the time of billing.

Neither Edward Limousines, nor its representatives, employees, subsidiaries, partners, vendors or subcontractors assume any liability for any lost or misplaced personal property or any other items.

Neither Edward Limousines, nor its representatives, employees, subsidiaries, partners, vendors or subcontractors assume any liability for any delay due to traffic, road conditions, car breakdown, strikes and demonstrations, weather conditions, acts of terrorism or war which may cause any delay and may result in one or several passenger(s) being late or missing their flights or any appointment they may have.

Edward Limousines, its representatives, employees, subsidiaries, partners, vendors or subcontractors will perform the mission assigned to them with a sincere and earnest desire to satisfy our customers. In case, Edward Limousines, or any of its representatives, employees, subsidiaries, partners, vendors or subcontractors were proven to be at fault by not having performed or performed negligently the service assigned to them, the maximum financial liability incurred will not in any case exceed the amount to be charged for the service ordered which was not delivered or deliberately not delivered properly according to common and fair practices.
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